Hiring: Operations manager

About the role:

  • Role: Operations Manager
  • Contract: Permanent
  • Hours: Mon-Fri (flexible PT-FT options)
  • Salary: £30-£40K (depending on experience and hours agreed).
  • Location: Central London co-working space, with fully-remote or hybrid option.

What we’re looking for:

We just closed our first fundraise, so you will be our very first hire! We need a strong operational lead who is comfortable coming into this type of environment and will establish process, structure, and ways of working for the long-term.

You will be instrumental in scaling the business, creating efficiencies, and setting us all up for operational success that will carry us through rounds of growth.

You will be responsible for the complete end-to-end supply chain of the business.

The ideal candidate:

  • 3+ years working within FMCG supply chain operations, ideally within food & drink.
  • Knows what good looks like and can leverage this experience to drive instant impact.
  • Has a strong understanding of financial processes and reporting.
  • Highly analytical with solid Excel skills.
  • Has worked supplying a major retailer before.
  • Experience working with import and export between the UK and EU (US a plus)!
  • Proactive and solutions-focused, with a strong problem-solving and ability, and a willingness to get stuck in.
  • Detail-oriented and inquisitive to set and improve processes.
  • Independent and autonomous, while also friendly and collaborative to help establish the culture of our new and soon-to-be-expanding team. 
  • Knowledge in sustainability standards (e.g. B Corp, organic certifications), and management of 3PL would be an advantage.
  • Loves food & drink! 

(Note: You don't have to be everything here, but we'd expect quite of few of these boxes ticked).

Your duties will include:

  • Owning the day-to-date operations of the business.
  • All aspects of procurement (domestic and imported), production, and delivery of goods to our domestic and export customers. 
  • Managing suppliers, including third-party logistics, and warehousing suppliers, as well as sourcing new ones.
  • Leading on longer-term strategic projects related to the supplier network (e.g. new 3PL partners, new products, creating efficiencies, and improving our sustainability and impact credentials at every opportunity).
  • Oversight of technical, quality, and sustainability standards across the business. 
  • Owning the business financials (P&L), including budgeting and forecasting.
  • Running the demand-planning process and being responsible for production planning, stock levels, shipment times and costs. 
  • Organising and tracking shipments of components, raw materials, stock (and our precious olive oil—which needs extra care), including placing production POs.
  • Preparing monthly reports for us to go through as a team on key business functions such as stock, finances, incomings and outgoings. 

In return, you’ll get:

  • 30 days holiday, in addition to bank holidays (FT).
  • A financial stake in the success of our business (equity!)
  • An opportunity to grow within a scaling business.
  • Flexibility to support your work-life balance.
  • The sense of purpose that comes from working for something bigger than the business itself.
  • The finest extra virgin olive oils we can source (we’ll keep you stocked up with the good stuff)!

Diversity & inclusion:

At Citizens of Soil, our vision is for a more fair, sustainable, and flavourful table. And that starts with our team. We’re cultivating a culture of inclusion because we know we need a diverse team to learn and grow. We embrace your unique contributions and will work to ensure you feel a sense of belonging.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, or disability status.

About Citizens of Soil:

We’re creating the UK’s favourite brand of olive oil; a show-stopping brand for modern citizens who care about quality, transparency, and sustainability.

Our single estate extra virgin olive oils are sourced from female-owned groves who practise regenerative farming. We package it up in reusable bottles with refill pouches and subscriptions that are creating a circular take-back model.

Our transparent supply chain means we can trace where every drop comes from and that fair pay is established from the beginning.

Our olive oil has been featured in both The Times and the Evening Standard’s top oils this year, and we’ve received fantastic reviews in Refinery29, Spectator, British GQ, Club Oenologique, amongst others. 

Closing date:


Is this you? Drop us an email at info@citizensofsoil.com with your CV and a note about how you're right for this role.